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Privacy Policy

Last updated — March 2026

1. Introduction

Kayethel Peptides ("Kayethel Peptides," "we," "us") is committed to protecting the privacy of researchers and institutions that use our platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

2. Information We Collect

Account & Qualification Data: Name, institutional email address, institution name, department, research role, and research purpose — collected during registration and researcher qualification.

Order Data: Shipping address, billing address, payment method details (processed by PCI-compliant third-party processors — we do not store full card numbers), order history, and product preferences.

Technical Data: IP address, browser type, device information, referring URLs, and pages visited — collected automatically via cookies and server logs.

Communication Data: Emails, support tickets, and AI assistant conversation logs related to research inquiries.

3. How We Use Your Information

  • Processing and fulfilling orders for research reagents;
  • Verifying researcher qualification and institutional affiliation;
  • Communicating order status, shipping updates, and product recalls;
  • Improving our website, product catalog, and research tools;
  • Complying with legal and regulatory obligations;
  • Detecting and preventing fraud or unauthorized use.

4. Data Sharing

We do not sell, rent, or trade your personal information. We share data only with:

  • Shipping carriers — name and address for delivery;
  • Payment processors — billing details for transaction processing;
  • Law enforcement — when required by valid legal process;
  • Service providers — hosting, analytics, and email services bound by data processing agreements.

5. Data Security

All data transmissions are encrypted using TLS 1.2+ / SSL protocols. Sensitive data is stored in encrypted databases with access restricted to authorized personnel. We conduct periodic security audits and follow industry best practices for research-chemical supplier data handling.

6. Cookies

We use essential cookies for site functionality (authentication, cart state) and optional analytics cookies to understand usage patterns. You may disable non-essential cookies in your browser settings. Disabling essential cookies may affect checkout functionality.

7. Data Retention

Account and order data is retained for the duration of your account plus 7 years to comply with tax and regulatory record-keeping requirements. Researcher qualification records are retained as long as your account is active. You may request earlier deletion subject to legal obligations.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, correct, or delete your personal data;
  • Object to or restrict certain processing activities;
  • Request data portability;
  • Withdraw consent where processing is consent-based.

To exercise any of these rights, contact privacy@kayethelpeptides.com.

9. International Transfers

If you are located outside the United States, your data may be transferred to and processed in the United States. We implement appropriate safeguards, including Standard Contractual Clauses where applicable.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a prominent notice on the Site. The "Last updated" date above reflects the most recent revision.

11. Contact

For privacy inquiries, contact our Data Protection Officer at privacy@kayethelpeptides.com.